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High school diploma or GED
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Two years of training or experience in customer service and office work
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Computer proficiency
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Strong verbal and written communication skills
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Ability to work independently
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Verbal and written communication skills to interact clearly with customers,
vendors and other employees
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Organization skills to keep accurate records and find important information
quickly
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Time management skills to prioritize and complete a side variety of tasks
throughout the day
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Patience and listening skills to respond appropriately and interact positively
with upset customers
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Interpersonal skills to create a pleasant experience for all customers, such as
being personable and attentive
